Quality policy
Customer’s contentment and full satisfaction achieved by manufacturing and selling the highest quality products from sintered carbides is the basic condition of effective functioning and further development of Company Węgliki Spiekane BAILDONIT. Planning the realization of our activities, we take into account resources (human, financial, material, informational, intelectual and other), external and internal factors important for goals and strategic directions of our Company and needs and expectations of all the interested parties, considering certain risks and chances.
The overarching goal, with respect to applicable laws, is manufacturing and selling high and repeatable quality products at the agreed time and at the accepted prices, which are satisfying customers and at the same time allowing to achieve profitability for owners and employees.
We wish to achieve this goal by maintaining and developing the quality management sistem and continuously improving its effectiveness, by:
- commitment to the quality of the staff with the necessary skills and improving skills through the implementation of planned and evaluated training
- systematic analysis of the legal provisions relating to the business of the company and their consistent application
- continuous improvement of products and technologies through the design of new products , and purchasing investment company expanding production capacity for the exercise of highly processed products
- use of the reliable suppliers of raw materials and services that meet the quality requirements of the company and, consequently, customer requirements
- implementation of processes operating within the framework of the company's quality objectives
- monitoring, analyzing data and implementing the necessary corrective and preventive actions in order to improve customer satisfaction
Katowice, april 2019
CEO
Henryk Kobyszewski
